RETURNS AND REFUNDS POLICY
Please read these Terms of Service carefully before Buying any smurf accounts from Esmurfshop. We are a marketplace for CSGO and Valorant smurf accounts. The buying and selling of Steam accounts are against Steam TOS. You accept the full risk of purchasing an account but no doubt we are 100% Safe & Secure. If Steam limits or in any way revoke your account We will replace or refund the account.
We shall not issue refunds for ranked accounts under the following condition:
1. Any smurf account purchased from us and VAC banned due to cheats or any other illegal activity used by the end-user will not be entertained by Esmurfshop.
2. Esmurfshop will not be responsible for the accounts sold by the end-user to any other person.
3. Any individual try to scam or cheat with Esmurfshop will be banned from our services and earlier accounts purchased from us will be confiscated. We recommend contacting us for assistance if you experience any issues receiving or using our accounts.
4. We do not issue any refunds in case of any fraudulent activity (such as stolen cards) as our products are digital goods and once delivered they cannot be taken back.
Where possible, we will work with you and/or any user selling on our website, to resolve any disputes arising from your purchase.
For customer service inquiries or disputes, You may contact us by email at Admin@esmurfshop.com.